Avaya - Unified Communciations

Gateways and Servers

Avaya offers a full range of media gateways designed to enhance the benefits of IP telephony for businesses of every size. They support multiple protocols, and offer a high degree of reliability, security, and performance at every price point.

  • G250 Media Gateway
  • G350 Media Gateway
  • G430 Media GAteway
  • G450 Media Gateway
  • G650 Media Gateway
  • IG550 Integrated Gateway

The Avaya line of servers delivers the full power of Aura™ software to large and mid-sized businesses. Designed for reliability in the most demanding customer environments, they feature powerful industry-standard processors running the Linux operating system. Their scalable architecture gives businesses flexibility to deliver the communications capabilities they need now—with room to grow in the future.

  • S8300 Server
  • S8400 Server
  • S8500 Server
  • S8700 Server

Phones

  • 1100 Series IP Deskphones - ergonomically designed Deskphones avaliable in a range of models to suit employees at every level of business
  • 1200 Series IP Deskphones - these desktphones offer softkeys, speakerphones, advanced audio quality, headset suport and an integrated Ethernet switch for single desktop wiring.
  • 1400 Series IP Deskphones - for a wider range of users, these phones offer a contemporary design with advanced audio technlogy and producttivity enhancing features
  • 1600 Series IP Deskphones - deliver basic communcaitions features at an atractive price point. These phoens are ideal for call centres and can be deployed alongside other Avaya Handsets
  • 2000 Series IP Deskphones - this versatile series of Deskphones deliver business-ghrade telephony features and applications
  • 2250 Attendant Console - fully digital attendant console delivers efficient, high-speed call processing.
  • 3700 Series DECT Handsets - This family of mobile handsets delivers high-quality wireless coice communcaitions to employees who roam within a building or campus.
  • 3900 Series Digital Deskphones - Improve Productivity with these phone models that offer easy-to-use interfaces, call logs, self-labling keys, simplified administration and more.
  • 4000 Series DECT Handsets - these handsets provide mobility throughout the workplace, allowing employees to stay connected via wireless network aas they move through a buisling or campus
  • 5400 Series Digital Phone - Developed specificatlly to meet the needs of small and midsize businesses, the Avaya 5400 Series Digital Telephones incorporate sleek design, improves ergonmics, flexibility and eneterprise-class voice quality.
  • 5600 Series IP Telephones - developed for small and Medium businesse, these telephones deliver an extensive set of software features, high audio quality, and an attractive streamlined design
  • 7400 Series DECT Handsets - seamlessly extend the features and application sof the Bsuiness OCmmuncaitons Manager to wireless communications. It offers cost-effective, high quality multicell roaming capabilites within and around the office environment.
  • 9600 Series IP Deskphones - Ranging from the 9610 t 9670G, this family of phones addresses the unique needs of different users. These IP telephoenes increase employee productivity
  • 9600 Series IP Deskphones - this series addresses the unique needs of different users. These IP telephones drive increased employee productivity.
  • Conference Phones - Ideal fo spontaneous collaboration in meeting rooms, breakout rooms and conference rooms
  • IP DECT Phones - these mobile IP devices offer high-quality wireless voice communcaitions to employees who roam weithin a buisling o campus. They offer all of the benefits of the DECT standard, inclusing high security, scaliability, and low power consumption
  • IP Wireless Phones - these phones transform businesses with improved productivity and responsiveness through advanced mobile communciations over wireless LANs.

Applications

Mobility and End User Clients

This family of communications applications and collaboration tools delivers the benefits of unified communications to end users on a variety of platforms, including desktop and laptop computers, mobile devices, and dedicated IP deskphones, as well as Avaya communications platforms.

  • Avaya one-X® Agent
  • Avaya one-X® Communicator
  • Avaya one-X® Deskphone
  • Avaya one-X® Mobile
  • Avaya one-X® Portal
  • Avaya one-X® Speech
  • Headsets
  • 2050 IP Softphone
  • 3100 Mobile Communicator

Unified Conferencing

Avaya Unified Conferencing hardware and software give businesses a wide variety of collaboration tools. We offer configurations for businesses of every size, delivering capabilities like conference calling (with up to 300 participants), web conferencing, document-based collaboration, and sharing of desktops and applications. By eliminating the fees associated with external conferencing services, Unified Conferencing helps companies cut costs and realize a rapid ROI.

  • Web Conferencing
  • Meeting Exchange
  • IP Office Conferencing

Unified Messaging

Designed for single- or multi-site enterprises, this powerful standards-based, IP unified messaging platform provides features like call answering, voice messaging, and speech capabilities

  • Modular Messaging
  • Avaya CallPilot™
  • Hospitality Messaging Server

Video Communcations

Avaya's open-standards approach lets third-party video hardware and applications interoperate with Avaya unified communications and contact center products and solutions.

Desktop Video - Users can place a voice call with Avaya one-X® Communicator and IP Softphone and then dynamically add video with the click of a button. 

Office and Conference Room Video - Employees can conduct high-productivity multi-location group meetings with a voice-and-video call using an Avaya-enabled Polycom® HDX Telepresence, VSX, or V series system. 

Multipoint Video - By leveraging Avaya Meeting Exchange Video or an Avaya-enabled Polycom RMX or MGC Multipoint Control Units (MCU), businesses can deploy voice and video conferencing in multiple locations.

Contact Center Applications - Avaya helps businesses stay closer to their clients by supplementing contact center voice, IVR, email and text communication with video. Contact center agents can take calls from different sources outside the enterprise, including video phones, Web, kiosks, or cell phones.

 

Platforms

Avaya Aura™ is an evolution of their open, reliable, and extensible IP communications platform. Avaya Aura packages new and existing functions, including Communication Manager, and enables SIP-based session management.

Offering a unified communications architecture, Aura simplifies complex networks, reduces infrastructure costs, and connects employees at any location. It efficiently delivers voice, video, unified messaging, presence, web applications, mobile clients, and multimedia conferencing.

Avaya Aura provides core communication services that enable unified communications and contact center solutions to be deployed to connected endpoints regardless of the infrastructure that the endpoints reside on.

Branch, Standard, and Enterprise Editions offer simple per-user licensing. Software and hardware can be purchased to support various levels of scalability and redundancy.

  • Avaya Aura™ Communication Manager
  • Avaya Aura™ Communication Manager Branch
  • Avaya Aura™ Session Manager
  • Avaya Aura™ SIP Enablement Services
  • Avaya Aura™ System Manager
  • Avaya Aura™ Communication Manager Messaging
  • Avaya Aura™ Application Enablement Services
  • Avaya Aura™ Presence Services
  • Avaya Integrated Management