Avaya - Small Business Products

Business Communications Manager

Business Communications Manager is the award-winning Linux based IP/TDM PBX convergence system for small and medium enterprises. It offers one common feature-rich software stream on both the BCM50 or BCM450 platforms.

This system is ideal for companues that want to streamline internal operations, improve remoote communications, increase employee productivity, reduce costs, and enhance customer service. Business Communications Manager delivers a common browser-based management platform that delivers unified communications capabilities, proven and reliable coice processing, and an extensive range of feature-rich business telephony applications.

  • Unified Messaging
  • Message Forwarding
  • Meet-Me Conferencing
  • SIP Trunking Support
  • Computer Telephony Integration
  • Integrated Intelligent Contact Center
  • FindMe/FollowMe
  • InTouch Federated Presence

IP Office

Built from the ground up specifically for small and medium-size businesses, IP Office delivers the communications capabilities big businesses are used to – with the elegant simplicity and ease of use small businesses consider a “must have”.

This best of both worlds helps growing businesses differentiate themselves from competitors through enhanced employee productivity, lower costs, and improved customer service.

Three IP Office Editions to Meet Your Distinct Business Needs

Choose from the Essential, Preferred or Advanced Edition of IP Office to get just the right combination of capabilities for your business.

Keep costs down and still get the key communications capabilities with Essential Edition.  Gain ten times the voice messaging capacity of Essential Edition and handle dozens of calls simultaneously with Preferred Edition.  Maximize productivity and efficiencies in customer service with Advanced Edition.

Power Your People – User Productivity Solutions

With Preferred or Advanced Edition, you can give your individual employees the communications tools they need to perform at their best.

  • Power User
  • Mobile Worker
  • Office Worker
  • Teleworker
  • Receptionist
  • Customer Service Supervisor
  • Customer Service Agent

Software Communication System

The Avaya Software Communication System enables small and medium-sized businesses to deliver powerful unified communications applications to improve employee productivity, collaboration, and mobility—all while reducing communications costs.

Integrate communications for every user—at a sensible, per-user price. Functions include unified messaging, meet me conferencing, video conferencing, presence, IM, advanced softphones, personal auto attendant, find me/follow me capabilities, application integration with Microsoft and IBM, and more. Employees can control and customize their apps with just a few easy clicks.

Avaya Software Communication System is currently in Controlled Release.  Please contact your Avaya authorised partner for details. 

  • Avaya 3456 UC Client
  • Avaya 1200 IP Deskphone Series
  • Hardware Platforms
  • Gateways and Data Infrastructure