Alliance Technical Support Services Ltd works in partnership with some of the world’s leading names in IT to deliver world-class technology and services. By partnering with the best in the business, we are able to offer unrivalled technical support to our customers.

Alliance continually invests great deal of time and resources in maintaining strategic partner relationships with leading enterprise IT vendors. We maintain high levels of qualifications to support these relationships and to ensure that customers can trust the advice and products that we provide.

These mature partnerships provide complete solution coverage and highly competitive pricing, together with end-to-end solution lifecycle support. The aim is to ensure customers get what they want, when they want it. The following partnerships and accreditations demonstrate the exceptional level of Alliance's commitment and focus.


Microsoft Gold Partner
Microsoft Gold Certified Partners represent the highest level of competence and expertise with Microsoft technologies and have the closest working relationship with Microsoft.

As part of the prerequisites to be a Gold Partner, Alliance employs Microsoft Certified Professionals who have the skills to successfully implement a Microsoft product or technology as part of a business solution in your organisation.

As a Gold Certified Partner, Alliance has access to the resources and support you need, including a Technical Services Coordinator, access to the Partner Knowledge Base and a proven history of delivering enterprise solutions into customer accounts.


Dell Registered Partner
Dell is the world's leading computer systems company with a product and service portfolio spanning the server, storage and professional services needs of the largest global corporations to consumers at home.  As a Dell Registered Partner and member of the Dell PartnerDirect programme , Alliance is ideally positioned to deliver infrastructure solutions based on Dell's market-leading offerings direct to our customers at a competitive price.


Avaya Business Partner - Reseller
At Avaya they clearly recognise the important role their Business Partners play in bringing leading-edge technology solutions to global markets with first-hand knowledge of customers' demanding requirements. Their approach to working with Business Partners is based on the simple idea of combining strengths: our strengths in knowledge of local markets and relationships with customers, with the strengths of a world-class communications technology and global support company.

As a result, Avaya help us provide our customers with some of the best solutions and support in the industry. We are confident that by combining our mutual strengths, we can create high levels of customer satisfaction.

Avaya is committed to helping us grow our business and offer a variety of programs, support and tools designed just for Business Partners to deliver cohesive and effective communications solutions. This in turn allows us to pass on these benefits to you.


VMware Professional Partner
Virtual environments, whether that’s a server, PC or total network solution, need careful design and implementation, but can deliver significant business benefits. As a VMware Solution Provider you are constantly looking for ways to best serve your customers’ needs from the desktop to the data center with the unique value VMware virtualization products and solutions offer. The Solution Providor Programme has 4 varying levels of partnership.

VMware's Professional partners demonstrate knowledge of VMware virtualisation solutions by achieving VMware Sales Professionals and VMware Technical Sales Professionals and are able to sell the entire VMware product line. Our status as a VMWare partner also means we can advise, deploy and maintain an efficient and effective virtual solution for your business to industry standards.


Citrix Authorised Solution Providor
As a Citrix Authorised Solution Advisor,Alliance Technical Support Services Ltd is well positioned to support projects that leverage Citrix technologies and solutions. Alliance is committed to delivering services that optimise the data centre – we are experts in understanding IT issues and how Citrix technology can address them.

Our Citrix certified consultants can apply their in-depth product knowledge and experience to design, implement and support Citrix solutions based on your environment and requirements.


Cisco Select Certified
Cisco Select Certification recognizes and rewards partners that have achieved the SMB Specialization. The SMB Specialization focuses on small and medium-sized business customers that have fewer than 250 employees. Select Certification reflects a partner's technology and business expertise specific to the SMB market and can help partners build customer satisfaction and loyalty, while increasing their exposure to new customers.

Symantec Registered Partner
Alliance is a Registered Partner for Symantec delivering complete solutions for data back-up and archiving.

Symantec is a global leader in infrastructure software and utilising its products, Alliance designs and deploys solutions for backup and recovery of data and systems, optimising storage resource utilisation and providing continuous availability of mission critical applications and data.

Mobotix Registered Partner
Alliance are Mobotix Registered Partners and can advise on all aspects of the implementation Mobotix IP camera systems for surveillance. Both our technical and sales staff attend the Mobotix training courses.


Zyxel Authorized Partner
ZyXEL’s Partner Program is a specialised European program designed to forge long-term partnerships with Value Added Resellers (VARs) based on two-way trust, co-operation, growth and commitment. ZyXel provide its partners extensive training and support to ensure that staff develop the necessary breadth and depth of expertise required to implement a successful solution.