Here at Alliance we have a small, highly focused core team of staff. We believe that restricting the size of our company enables us to remain accountable for all decisions, advice and work carried out at your business and maintain a high level of service. We are not, and have never been interested in expanding our company to the size that any customer is too small as you are all important to us! We currently support organisations as small as 3 users up to those with hundreds.


Ian Jackson - Managing and Technical Director

Ian founded Alliance in 2002 following many years working as an independant IT consultant. Alliance was launched with the primary goal as a Microsoft Partner to supply high level Microsoft support to companies at a cost effective price. Since its formation Ian has spear-headed the companies progress and growth, personally managing each customer relationship.

We are exceptionally proud to have Ian as he is not only an outstanding technician but is honest, knowledgable and personable.

Laura Shakespeare - Operations Director

Laura is a highly motivated and professional individual. Laura has obtained scores of Dell training certification for both sales and technical sales courses. She has also gained qualifications from other partner organisations such as Microsoft and Vmware. She oversees the specification of systems, quotations and procurement of all hardware and software for our customers.

Amongst all of this, Laura also manages the day to day running of Alliance.


Partner Organisations and Junior Staff

We understand that the quality of our service rests with our people which is the primary reason which Alliance has been kept as a small IT company. We have a number of local partner organisations who provide additional expertese and manpower when required, for example for software programming and large cabling work. These organisations are all outstanding in their field and we are very proud to work alongside them.

Experience is invaluable in our field but we are also acutely aware of the talent and potential of young people. Where ever possible we like to share our expertise with junior staff, regularly providing on-the job training for both young IT technicians and administration staff.