Who we are

Alliance Technical Support Services Ltd is a leading supplier of flexible, high calibre IT solutions specialising in IT support and outsourcing, IT Projects and Installations and Business Continuity and Disaster Recovery.

We have 10 years experience in designing, implementing and supporting IT business solutions. Our support offering is based on a solid foundation of customer service excellence, best practice and highly qualified and motivated personnel. All our consultants have a wide range of experience, allowing us to provide innovative solutions and resolve issues quickly and effectively. Our aim is to deliver technology solutions that will achieve your business objectives. 

By developing long term partnerships with our customers and offering solutions which will significantly enhance their business performance, Alliance aims to be the West Midlands’s leading supplier of  IT support and outsourcing.

Why Choose Alliance?

Choosing an IT support partner is not a business decision to be taken lightly. However at Alliance we believe we have the right qualities to make us the logical choice for all of your IT support and outsourcing requirements.

Experience
We have been delivering highly successful IT projects since 2002, and through this experience we have developed structured methodologies that allow us to deliver innovative solutions on time and to budget.

Technical excellence
Our expertise is our people. We never stop  investing in learning and development opportunities for our staff, and we employ qualified, experienced and creative individuals.

Quality of service
Our combination of quality standards, adherence to best practice, and excellent customer service creates a standard of service of which we’re exceptionally proud.

Financial security
Our success has bred financial security and stability which means that  we will be here to support and maintain your investment now and in the future.

Accreditations
In response to our proven expertise in delivering complex enterprise solutions we have been awarded accreditations from many of IT's leading vendors. These accreditations grant us access to the best possible technical support and training, which is invaluable when delivering complex technological solutions.

Partnerships
Our business is built upon the close working relationships that we develop with our customers. Offering them a range of value adding services, our customers view Alliance as an integral extension to their business, enabling them to move confidently into the future, knowing they are in a stable and rewarding long-term relationship.